Right of Withdrawal Policy
|
Right of Withdrawal |
|
Right of Withdrawal |
|
You have the right to withdraw from this contract within fourteen days without giving any reason. |
|
The withdrawal period is fourteen days from the day, in the case of a sales contract: "on which you or a third party nominated by you, who is not the carrier, have taken possession of the goods." |
|
To exercise your right of withdrawal, you must inform us (Julius Hegemann – Traumwiese, Bassermannweg 5 12207 Berlin, 015567259013, info@traumwiese.com) by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but this is not mandatory. You bear the direct costs of returning the goods. The costs are estimated at a maximum of approximately EUR 5.00. |
|
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired. |
|
Consequences of withdrawal |
|
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in no event will you incur any fees as a result of such reimbursement. |